Back from a recent trip to the United States, Reinhard Pohorec shares his sensory experiences and encounters of The Welcome Principle being put into action.
Is the US Hospitality industry really all about tips? How and why does their customer service feel so natural and generous?
Why could a random waiter not only change your breakfast experience but excite you in the most positive and inspiring way?
Tune in, listen carefully and sprinkle some extra hospitality flakes on your daily dose of soul food.
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Reinhard Pohorec is a multi-award winning entrepreneur, sensory expert, internationally acclaimed consultant, prolific public speaker and author.
As founder and CEO of Pohorec sensory experience and Ponticadrinks, two globally operating companies, he knows business, hospitality and sensory from many different angles. He advises multinational enterprises and managers, making multi-sensory perception as well as the art of hospitality relevant for every person, industry or business.
On the Sensory Experience Podcast Pohorec introduces you to the mindset of young and aspiring business personalities, why everybody is in hospitality nowadays and how to most enchantingly experience life with all your senses.
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Check out the website: www.pohorec.com